One Complete NDT Source
Terms and Conditions

Non-Destructive Testing (NDT) Equipment Distributors


TED Catalog items

Order with Confidence from our secured website.

Most in stock ordered items are shipped within 24 hours from one of our six regional warehouses.

The pricing offered on our website is very competitive and is available for credit card orders placed via this site. Internet pricing may vary substantially from prices quoted by our Customer Care Center on an open account basis. Order here and save!

We apologize, TED cannot process gift cards or rewards cards.

TED policy dictates Aerosol cans CAN NOT ship via air.

Prices are subject to change.

NOTE:
Orders shipping to Canada and or Mexico require an account number for the freight carrier chosen, i.e. UPS, DHL, Fed-Ex or trucking co.


Returns


Test Equipment Distributors will gladly accept returns and will replace the product or refund your money at your option. In order for us to process your return, please do the following:

1. Contact us at 800-962-1788 or via fax at 770-978-0115 to obtain a Return Authorization Number.
2. Note this RA Number plainly on the return shipping label and on any enclosed correspondence.
3. Return the merchandise in the original packaging and in re-sellable condition along with all accessories, certifications and documentation.
4. Return freight must be prepaid. COD returns cannot be accepted.
5. Please note that merchandise returned due to customer error will be subject to a 25% restocking charge.
6. Merchandise must be returned within 30 days of date of original shipment.
7. The goods must be regular catalog items – special order items cannot be returned.
8. Test Equipment Distributors reserves the right to deviate from these policies under special circumstances.